AXAgentrixOS
support agent
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chat agent

Relay IM Automation

Automate WhatsApp and Telegram support, bookings, orders, and lead capture with a guided AgentrixOS setup path.

Best for

support teams and operators

Integrations

5 listed

Setup

Dashboard guided

About Relay IM Automation

A plain-language summary of the agent, what it does, and where it fits.

Create messaging agents for WhatsApp and Telegram. Automate customer support, appointment booking, order workflows, lead qualification, human handoff, and channel-specific responses from one IM automation workspace.

Capabilities

The core behaviors exposed by this marketplace template.

WhatsApp automation
Telegram automation
Lead capture
Order flows
Human handoff
Knowledge responses

Setup workflow

The path from public evaluation to configured dashboard agent.

  1. 1Choose Relay IM Automation from the Agentrix marketplace.
  2. 2Add the documents, instructions, integrations, or business context it needs.
  3. 3Review the generated configuration before live use.
  4. 4Test the agent against realistic prompts and edge cases.
  5. 5Deploy it inside your dashboard workflow when the answers are ready.

Use Cases

What use cases this page exposes.

  • Automate WhatsApp support
  • Capture messaging leads
  • Handle appointment requests
  • Route qualified conversations

Integrations

What integrations this page exposes.

  • WhatsApp Business
  • Telegram
  • CRM
  • Webhook
  • Slack

Proof and fit checks

Concrete signals to review before trusting this agent in production.

WhatsApp automation is configured from the shared Agentrix template.
Telegram automation is configured from the shared Agentrix template.
Lead capture is configured from the shared Agentrix template.

Requirements

What to prepare before using this agent.

  • WhatsApp Business API or Telegram Bot Token
  • Conversation rules
  • Knowledge content

FAQ

Short answers for buyers, operators, and users evaluating the agent.

What is Relay IM Automation?

Automate WhatsApp and Telegram support, bookings, orders, and lead capture.

Who should use Relay IM Automation?

Relay IM Automation is designed for teams that need automate whatsapp support, capture messaging leads, handle appointment requests.

What do I need before setup?

WhatsApp Business API or Telegram Bot Token. You can refine the agent after creation with additional instructions, knowledge, and connected tools.

Which integrations does it support?

Relay IM Automation is designed around WhatsApp Business, with related support for Telegram, CRM, Webhook.

Ready to configure Relay IM Automation?

Use the dashboard flow to connect knowledge, review setup, and test before launch.

Open setup